Get in touch with a Jewelry Expert today. Assistance is available via chat and phone during the times below.
Note: Hours may change during holidays.
Monday-Friday: 7 AM - 2 AM ET
Saturday & Sunday: 9 AM — 12 AM ET
Monday to Friday: 9 AM — 7 PM ET
Saturday: 10 AM — 6:30 PM ET
Sunday: Closed
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Text : (603)765-1156
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Call : (603) 765 - 1156
Our Jewelry Style Experts are here to help you find pieces that match your personal style, occasion, and preferences. Contact our customer service team, and we’ll be happy to provide personalized recommendations and styling guidance.
Finding the right jewelry gift is easy with Naba Jewelers. Consider the recipient’s personal style, favorite jewelry type, occasion, and budget. Our Jewelry Style Experts can also help you choose a meaningful piece for birthdays, anniversaries, weddings, celebrations, or any special moment.
Yes, Naba Jewelers offers gift cards, making it easy to give someone the freedom to choose a piece they truly love. Gift card availability, denominations, and terms may vary. Please contact our customer service team for the latest details.
We accept major payment methods, including credit and debit cards, online payment options, and other payment methods available at checkout.
Yes. We use secure payment processing to help protect your payment information and personal details during every transaction.
Your payment is generally processed when you place your order. Once the payment is successfully confirmed, you’ll receive an order confirmation with your purchase details.
Orders are processed after payment confirmation and shipped according to the estimated processing and delivery timeframe provided at checkout.
Once your order has been shipped, you’ll receive tracking information when available. You can use the tracking details to follow your package’s delivery status.
Please contact our customer service team as soon as possible if you need to make changes or cancel an order. We’ll do our best to assist before the order is processed or shipped.
We want you to be happy with your purchase. Eligible jewelry items may be returned within the applicable return period, subject to our return policy and item-specific conditions.
Yes, eligible items may be exchanged according to our exchange policy. Please contact our customer service team with your order details to check exchange eligibility and available options.
Contact our customer service team with your order number and details of the item you wish to return or exchange. Our team will guide you through the process and provide the necessary instructions.
Yes. Our team can help you explore personalized jewelry options based on your style, preferences, and special occasion. Contact us to discuss your custom design requirements.
Depending on the design, customization may be possible, including changes to gemstones, metals, sizes, or other details. Our jewelry experts can help you understand the available options.
We offer a range of jewelry services to help you care for, personalize, and maintain your favorite pieces. Contact our team to learn more about the services available for your jewelry.
